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var(--border);border-radius:4px;flex-direction:column;display:flex}.clarify-checkbox-label{color:var(--text);cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:8px;font-size:13px;font-weight:600;display:flex}.clarify-checkbox-label input{width:15px;height:15px;accent-color:var(--lh-blue);cursor:pointer}.clarify-item-input-row{gap:var(--sp-2);align-items:flex-start;display:flex}.clarify-item-text{border:1px solid var(--border-mid);color:var(--text);font-size:13px;font-family:var(--font-sans);resize:vertical;background:var(--surface);border-radius:4px;flex:1;padding:8px 10px}.clarify-item-text:focus{border-color:var(--lh-blue);outline:none;box-shadow:0 0 0 3px #05164d14}.clarify-remove-btn{border:1px solid var(--border-mid);color:var(--text-muted);cursor:pointer;background:0 0;border-radius:4px;flex-shrink:0;place-items:center;width:28px;height:28px;font-size:18px;line-height:1;transition:color .12s,border-color .12s;display:grid}.clarify-remove-btn:hover{color:var(--lh-crimson);border-color:var(--lh-crimson)}.clarify-add-btn{border:1px dashed var(--border-strong);color:var(--lh-blue-mid);padding:8px var(--sp-4);cursor:pointer;width:100%;font-size:13px;font-weight:600;font-family:var(--font-head);letter-spacing:.03em;background:0 0;border-radius:4px;transition:background .12s,border-color .12s}.clarify-add-btn:hover{background:var(--lh-blue-ghost);border-color:var(--lh-blue)}.request-card-urgent{border-left:3px solid #f9a825!important}.status-action-required{color:#7c5c00;background:#fff8e1;border:1px solid #ffe082}.status-action-required:before{background:#f9a825}.internal-trace-subsection{margin-bottom:var(--sp-5)}.internal-trace-subsection:last-child{margin-bottom:0}.internal-trace-label{text-transform:uppercase;letter-spacing:.08em;color:var(--text-muted);font-size:10px;font-weight:700;font-family:var(--font-head);margin-bottom:var(--sp-2);border-bottom:1px solid var(--border);padding-bottom:6px}.detail-section-internal>summary{color:var(--text-muted)}.audit-timeline{margin:0;padding:0;list-style:none;position:relative}.audit-timeline:before{content:"";background:var(--border);width:1px;position:absolute;top:4px;bottom:4px;left:7px}.audit-timeline-item{gap:14px;padding-bottom:16px;display:flex;position:relative}.audit-timeline-item:last-child{padding-bottom:0}.audit-timeline-dot{border:2px solid var(--text-muted);z-index:1;background:#fff;border-radius:50%;flex-shrink:0;width:15px;height:15px;margin-top:2px;position:relative}.audit-timeline-dot--handover{border-color:var(--accent);background:var(--accent)}.audit-timeline-content{flex:1;min-width:0}.audit-timeline-header{flex-wrap:wrap;align-items:baseline;gap:8px;margin-bottom:2px;display:flex}.audit-timeline-event{color:var(--text);text-transform:capitalize;font-size:12px;font-weight:600}.audit-timeline-meta{color:var(--text-muted);font-size:11px}.audit-timeline-desc{color:var(--text-secondary);margin:0;font-size:12px;line-height:1.5}.channel-tab-list{z-index:1;align-items:stretch;gap:0;height:44px;display:flex;position:relative}.channel-tab{color:#ffffff9e;font-family:var(--font-head);text-transform:uppercase;letter-spacing:.07em;cursor:pointer;white-space:nowrap;background:0 0;border:none;border-bottom:2px solid #0000;align-items:center;gap:8px;padding:0 20px;font-size:11px;font-weight:700;transition:color .15s,border-bottom-color .15s,background .15s;display:inline-flex}.channel-tab:hover{color:#ffffffe6;background:#ffffff0f}.channel-tab.is-active{color:#fff;border-bottom-color:#ffffffb3}.channel-tab-icon{opacity:.55;flex-shrink:0;align-items:center;transition:opacity .15s;display:flex}.channel-tab:hover .channel-tab-icon,.channel-tab.is-active .channel-tab-icon{opacity:1}.channel-tab-secondary{color:#ffffff80;border-left:1px solid #ffffff1a;margin-left:auto}.channel-tab-secondary.is-active{color:#ffffffe0}.detail-tabs{border-bottom:1px solid var(--border);flex-shrink:0;gap:0;margin-bottom:0;padding-top:4px;display:flex}.detail-tab{color:var(--text-muted);font-family:var(--font-head);text-transform:uppercase;letter-spacing:.07em;cursor:pointer;white-space:nowrap;background:0 0;border:none;border-bottom:2px solid #0000;align-items:center;gap:6px;margin-bottom:-1px;padding:8px 16px;font-size:11px;font-weight:700;transition:color .12s,border-bottom-color .12s;display:inline-flex}.detail-tab:hover{color:var(--lh-blue)}.detail-tab.is-active{color:var(--lh-blue);border-bottom-color:var(--lh-blue)}.detail-tab-count{background:var(--lh-blue-ghost);color:var(--lh-blue);font-size:10px;font-weight:700;font-family:var(--font-head);letter-spacing:0;border-radius:8px;padding:1px 6px}.detail-tab-panel{padding:var(--sp-4) 0;flex:1;overflow-y:auto}.detail-tab-panel .internal-trace-subsection:first-child{padding-top:0}.detail-tab-empty{padding:var(--sp-6) 0;color:var(--text-muted);font-size:13px;font-style:italic}.profile-wizard-modal{width:min(100%,520px)}.profile-wizard-kicker{font-family:var(--font-head);text-transform:uppercase;letter-spacing:.1em;color:var(--lh-blue-sky);margin-bottom:4px;font-size:10px;font-weight:700}.profile-wizard-sub{color:var(--text-muted);margin-top:4px;font-size:13px;line-height:1.5}.profile-wizard-step-header{margin-bottom:var(--sp-4)}.profile-wizard-step-header h4{color:var(--lh-blue);font-size:17px;font-weight:300;font-family:var(--font-head);margin-bottom:3px}.profile-wizard-step-header p{color:var(--text-muted);font-size:13px}.profile-fields{gap:var(--sp-4);flex-direction:column;display:flex}.profile-field{flex-direction:column;gap:6px;display:flex}.profile-field-label{text-transform:uppercase;letter-spacing:.08em;color:var(--lh-blue);font-size:11px;font-weight:700;font-family:var(--font-head)}.profile-field-input{background:var(--surface);border:1px solid var(--border-mid);color:var(--text);border-radius:4px;width:100%;padding:10px 13px;font-family:inherit;font-size:14px;transition:border-color .15s,box-shadow .15s}.profile-field-input:focus{border-color:var(--lh-blue);outline:none;box-shadow:0 0 0 3px #05164d14}@keyframes profileShake{0%,to{transform:translate(0)}20%{transform:translate(-5px)}40%{transform:translate(5px)}60%{transform:translate(-4px)}80%{transform:translate(3px)}}.profile-field-shake{animation:.5s profileShake;border-color:var(--lh-crimson)!important}.profile-field-hint{color:var(--text-muted);margin-top:4px;font-size:11px}.profile-textarea{background:var(--surface);border:1px solid var(--border-mid);width:100%;color:var(--text);resize:vertical;border-radius:4px;min-height:80px;padding:10px 13px;font-family:inherit;font-size:14px;transition:border-color .15s,box-shadow .15s}.profile-textarea:focus{border-color:var(--lh-blue);outline:none;box-shadow:0 0 0 3px #05164d14}.profile-share-label{color:var(--text-muted);cursor:pointer;align-items:center;gap:8px;font-size:13px;display:flex}.profile-share-label input{accent-color:var(--lh-blue)}.request-status-badge[title]{cursor:help;position:relative}.channel-card-badge{background:var(--lh-crimson);color:#fff;min-width:16px;height:16px;font-size:9px;font-weight:700;font-family:var(--font-head);letter-spacing:.03em;vertical-align:middle;border-radius:8px;justify-content:center;align-items:center;margin-left:5px;padding:0 4px;line-height:1;display:inline-flex}.intake-form label.has-error input,.intake-form label.has-error textarea,.intake-form label.has-error select{border-color:var(--lh-crimson);outline-color:var(--lh-crimson)}.field-error{color:var(--lh-crimson);font-size:11px;font-family:var(--font-sans);margin-top:3px;display:block}